We collect personal information to provide, improve, and secure our services. The types of information we collect include:

Information You Provide Directly:

• Account Information:
  Name, email address, phone number, password, and business details (for sellers).
  
  
• Transaction Data:
  Billing, shipping address, and payment details when you make or process a purchase.
  
  
• Communication:
  Messages, inquiries, or reviews you submit on the platform.

   

Information We Collect Automatically:

• Device and Usage Data:
  IP address, browser type, device information, and interaction data (such as pages visited and session duration).
  
  
• Cookies:
  We use cookies to track user sessions and improve the user experience.
  

We use the information we collect for the following purposes:

• Account Management:
  To create, verify, and manage your account.
  
  
• Transaction Processing:
  To facilitate payments and order fulfillment between buyers and sellers.
  
  
• Communication:
  To send order confirmations, customer support responses, and promotional messages (if opted-in).
  
  
• Platform Improvement:
  To analyze usage patterns and improve services.
  
  
• Legal Compliance:
  To comply with applicable laws, enforce our Terms, and prevent fraud.

We respect your privacy and only share your information in limited ways:

• With Sellers:
  Your relevant information (name, address, order details) is shared with sellers to fulfill your orders.
  
  
• Service Providers:
  We use third-party services (such as payment processors and shipping carriers) to facilitate transactions and deliveries.
  
  
• Legal Requirements:
  We may disclose your information if required by law or to protect the safety, rights, or property of our users or the Marketplace.
  
  
• Business Transfers:
  In the event of a merger, sale, or transfer of assets, your data may be transferred to the new owner.

We respect your rights regarding your personal information:

• Access and Update:
  You can access and update your account information directly through your profile.
  
  
• Data Deletion:
  You may request to delete your account and personal data by contacting us at contact@wineindustrynetwork.com.
  
  
• Marketing Preferences:
  You can opt out of promotional emails by clicking the “unsubscribe” link in any message.

We use cookies and similar technologies to provide essential functionality, analyze traffic, and enhance your user experience. For more details, refer to our Cookie Policy.

We implement industry-standard security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee absolute security. Please ensure your account password is secure and notify us immediately if you suspect any unauthorized activity.

We retain your personal data as long as necessary to provide our services and fulfill the purposes outlined in this Policy. If you close your account, we may retain certain information to comply with legal obligations or resolve disputes.

Our Marketplace may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party services you engage with.

The WIN Marketplace is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of any such data, we will promptly delete it.

If you access our services from outside the United States, please note that your data may be transferred to and processed in the U.S. By using the Marketplace, you consent to this transfer.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes. Continued use of the Marketplace after such updates constitutes your acceptance of the revised Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@wineindustrynetwork.com